Clients pay their invoices from the HayNet app or from a link (no login required), by bank or card, and payouts go to your bank. The platform fee is your call: include it in your pricing, or pass it on as its own line on the invoice.
How it works
When an invoice is sent, the client gets an app notification and an email with the full invoice.
Clients pay in the HayNet app or from the link in the email (no login required).
Once the payment has processed, it is paid out to your bank account. The invoice shows as paid, and the Payment Reconciliation Report matches each payment to its deposit.
Pay in the app or by link
When an invoice is sent, the client gets it by app notification and email and can pay it right there, by bank or card. The link in the invoice email works for whoever is paying, so a parent or a spouse can pay without a HayNet account.
Payouts
Payouts go to your bank account, and every invoice shows where it stands. Paid and past-due are clear at a glance, and the Payment Reconciliation Report is one you can give to your bookkeeper without distilling it first.
The platform fee and who pays it
The platform fee is always the barn's choice. Include it in your pricing, or transparently pass it on to the client so everyone can see exactly what it is.
Common questions
Yes. When an invoice is sent, the client gets an app notification and an email, and can see the full breakdown in the HayNet app or from the link in the invoice email. They pay right there, by bank or card.
The invoice link works without the app or a HayNet account, so a parent, a spouse, or whoever pays the bills can pay it directly.
Clients pay by bank or card, in the HayNet app or from the link in their invoice email. Either way, the payment is paid out to your bank.
Yes. Whoever is actually paying, whether a parent, a spouse, a grandparent or a business partner, can open the link in the invoice email and pay by bank or card without a HayNet account or the app. Many barn clients are families where the person paying isn't the person on the account, and the invoice link covers exactly that.
Set up a Family Account. A parent links their account to their child's, and from then on the parent can book for the child and see and pay the child's invoices, with the whole family's charges in one place. Parents set it up from the menu at the top of the screen, under Account & Billing › Family Account.
If the person paying is outside the barn, the client can add a Billing Email in their Profile, and invoices go there instead. Whoever opens the invoice link can pay it without a HayNet account.
Payments your clients make in HayNet are paid out to your bank account. Every invoice shows where it stands, so paid and past due are clear at a glance.
To match payouts against your bank deposits, the Payment Reconciliation Report lists each invoice with its payments and deposits, ready to give to your bookkeeper without distilling it first.
Yes, and it's always your call. Include the platform fee in your pricing, or pass it on to the client as its own line on the invoice. To pass it on, open Manage › Finances › Billing settings and set the Operations Fee in the Operations Fees section.
A passed-on fee is never folded into another charge: it shows on the invoice as its own Operations Fee line.
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